About this Policy
This policy explains when and why we collect personal information about our members and instructors, how we use it and how we keep it secure and your rights in relation to it. We are committed to protecting your personal information and privacy.
We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.
Who are we?
We are the London Chinese Community Centre, a registered charity (number 297742). We can be contacted at 2 Leicester Court, email@example.com, and 020 7439 3822.
By contacting us, using our services or visiting our website you’re agreeing to be bound by this Policy.
Everyone has rights with regard to the way in which their personal data in handled. During our activities, we will collect, store and process personal data about our members, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations.
Your personal data, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act and equivalent EU regulations.
This policy and any other documents referred to in it, sets out the basis on which we will process any personal data we collect from you or that is provided to us by yourself or other sources. This policy sets out rules on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer and store personal data.
What information is being collected?
We collect personal information when you register as a member such as your name, postal address, phone number, date of birth,
We do not usually collect “sensitive personal information” about you unless there is a clear reason for doing so, such as when you use our information and advice service we may ask you to provide information so we can provide appropriate facilities for you. We will make it clear to you when collecting this information as to what we are collecting and why.
When someone visits www.ccc.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
How Do We Collect Personal Information?
We collect personal information about you when you ask about our activities, register with us to become a member, make a donation to us, register for an event/class, engage with our social media, sign up to our email newsletter, or otherwise give us personal information.
How Do We Use Personal Information?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To enable you to become a member so you can join our classes and activities
• To process your donations or other payments, to claim Gift Aid on your donations and verify any financial transactions
• To provide services, activities and classes
• To send out our quarterly newsletter
• To help assist your enquiries with the information and advice service
• To update you with important administrative messages about your donation, an event or services or classes
• Where you volunteer with us, to administer the volunteering arrangement
• To keep a record of your relationship with us.
Do We Provide Information To Other Parties?
We will never sell your data to any third party nor will we share your details with other entities for marketing purposes.
Sometimes, we may need to share your information with a small number of trusted partners (service providers, agents and affiliated companies) but only for the purposes outlined above (e.g. a supplier that processes donor forms or a supplier that processes payments securely). Where we use third parties, we require them to adhere to appropriate controls to protect personal information.
‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.
Using our Wifi at our Centre
When you use the CCC Wi-Fi we may collect data about:
• your device;
• the volume of data which you use;
• the websites and applications which you access; and
• your usage by access time, frequency and location.
You have rights under the GDPR:
• to access your personal data
• to be provided with information about how your personal data is processed
• to have your personal data corrected
• to have your personal data erased in certain circumstances
• to object to or restrict how your personal data is processed
• to have your personal data transferred to yourself or to another business in certain circumstances.
Data Protection (Rights of Access)
You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.
If you wish to exercise these rights, please contact us at 2 Leicester Court, London. WC2H 7DW or email: firstname.lastname@example.org
The Chinese Community Centre reserve’s the right to amend this privacy statement. The most up to date version will be always be available on our website so please check from time to time, continuing to use our website you will be deemed to have accepted any changes.